Trying to blame the operating airline for a deduction in refund (even though the airline are paying back 100% to customers ordering tickets directly through them). Despite the differences of opinion on here, most of us all agree you should get a refund (the differences are about which rule applies). Anschlussflug verpasst: welche Rechte haben Passagiere? Seriously?? die Kosten der Unterkunft abzüglich ersparter Aufwendungen verlangen. Companies can ask for reviews via automatic invitations. No need for the language either. Flight has been cancelled by westjet because they are not flying anymore from Paris to Calgary. We are so worried and scared since we have lay over in China, but Thanks to Flighttix.de for the fast answers to my queries. It goes against our guidelines to offer incentives for reviews. Bei einer Stornierung seitens Fluggast, z.B. Here are 8 tips for writing great reviews. Companies can ask for reviews via automatic invitations. Wer seinen Flug, aus welchen Gründen auch immer, nicht antreten kann, muss zum Glück nicht gänzlich auf den Kosten sitzenbleiben. STAY AWAY!!! Covid is still in power and noone knows when it ends, so i dont have any plans to flight and ask flighttix to refund insted of voucher. "OP did not specifically say he hadn't decided on the rest of his itinerary when he booked the first (ta && ta.queueForLoad ? The next day they reply me that they never received my email, total LIE.In total I sent 5 emails with attached copies of passport and credit card, and after 4 days back and forth, they emailed me that they received my copies, but if I still want my tickets, I need to pay 210 euros extra per person? Almost 700 EUR are don’t know where. I do not know what else to do with such attitude ! I would like to say that, never buy or use any services of this company. April 2023. Kosten: 6150 Euro. I strongly suggest to always book via the airlines directly, as they only send their refunds to flighttixx and have no possibility to send it directly to you. They pretended to sell me a ticket but booked me at a cheaper connection with the aim to make a good profit.Everybody knows that flights gets more expensive as the departure approaches, so which other possible reason could they have for waiting? However, it depends when you booked your ticket. WARNING: Do you under ANY circumstances use Flighttix when booking tickets online. everything was fine until i bought the ticket, after a pay its taking too much time to receive my ticket on my email, that made me really nervous, should be faster, We have 4 vouchers for same flights cancelled by S.A.A. Was Urlauber über Reiserücktritt und Stornierung wegen Corona wissen müssen. Booked, received the confirmation in 5 minutes, all was just perfect. In diesem Fall werden die vertraglich geschuldeten Stornokosten übernommen. I called my credit card company to cancel the charge since they cancelled my ticket but the credit card company said they are unable to reverse the charge. However these scumbags do nothing at all, they kept my money.Now after tons of emails they finally replied after 3 months and sent me a TRAVEL VOUCHER for their terrible services instead of money refund I requested!!! Not sure if that option is open for this claim.". When you book over six months ahead, things can (and probably will) change. A community for Grenoblois and visitors of the "capital of the Alps" !I purchased 3 tickets from Croatia to Thailand, my card was charged 1100 euros. What's with these screwy ticket prices? Too bad. I had issues with other websites booking flights. Having purchased tickets with Flighttix.de (for Austrian Airlines flights) we were unable to check-in ahead of time; unable to choose seats or add luggage online (resulting in higher costs at airport); airline had no online record of our tickets. Luigi, Information provided by various external sources. I lost my trip to Thailand, because tickets got more expensive in mean time while I was waiting for them!The worse company ever. flighttix Link zu den AGB flighttix AGB Umbuchung Eine Umbuchung oder Stornierung ist möglich, zusätzlich fallen aber Kosten für die nachträglichen Änderungen an, es gelten die Nutzungsbedingungen der jeweiligen . Claim your profile to access Trustpilot’s free business tools and connect with customers. It started with something which appeared to be a good price for a flight from Hamburg to Dubai.The money were withdrawn from my account but no ticket showed up, Only a confirmation that they had received my order.After a few weeks; 14 days before departure they informed me that the flight was changed from a direct flight to a connection with a stop over in Moscow.I managed to come through to their customer service after several hours of trying. Findet die Rückreise wegen außergewöhnlicher Umstände nicht wie geplant statt, muss der Reiseveranstalter die Mehrkosten für den verlängerten Aufenthalt für bis zu drei Tage übernehmen. * Durch Anklicken des Links werden Sie auf eine externe Internetseite weitergeleitet, für deren Inhalte der jeweilige Seitenbetreiber verantwortlich ist. Poor quality agencies have few enough staff for remotely acceptable customer service at the best of times. Is disappointing not receiving the air flight booking code to refer to chose the seats or check the flight status. YOU WILL ALWAYS GET ERROR MESSAGE - NO WAY TO SEND A MESSAGE! and I had to buy extra baggages, of course. The date of issue can be found on your travel voucher. In the end Flighttix is even adding additional fees to the deducted amount as a fee for the refund. Wollen Sie eine Pauschalreise stornieren, sollten Sie mit Ihrem Reiseveranstalter in Kontakt treten und zunächst nach einer einvernehmlichen Lösung (z.B. Steuern. Initially I was worried as I didn't receive any ticket or relevant information immediately after booking. den Flug oder die Übernachtung) absagt, kann der Urlauber bereits getätigte (An-)Zahlungen zurückfordern. Datum der Erfahrung: 29. If your travel plans have been affected by COVID-19, you can change your booking through Manage A Booking or with your travel agent. Total rip off and fraud website - do not book here!They don't answer any email or phone call! Schadenersatzansprüche gegen den Reiseveranstalter wegen entgangener Urlaubsfreuden kommen nicht in Betracht, wenn unvermeidbare, außergewöhnliche Umstände vorliegen, die der Veranstalter nicht zu vertreten hat.Bei Kreuzfahrten gelten die Regeln für Pauschalreisen. Suggested companies are based on people’s browsing tendencies. Do not use them. However, please note that a change fee and/or fare difference may apply. Entschieden wird der Fall aber erst in einigen Monaten vor dem EuGH. Welche Rechte haben sie, wenn die Reise abgesagt wurde? Answer 1 of 12: For mother of God, BEWARE OF THIS COMPANY!!!! I would never recommend this agency. Achtung: Wenn Individualleistungen (z.B. Das kann auch gelten, wenn Reisende bei Einreise eine Quarantäne antreten müssten. After booking with Flighttix, my flights plan was changed over and over again. If youâre unable to use the full value of your travel voucher within two years, you will be entitled to a refund of the unused amount, as long as the refund is requested within two years from the date the voucher was issued. As that time was just opened borders btw countries so I also buy insurance to change flight if I had Corona for ex. I have requested for a refund from Turkish Airline but they did not support because I bought the ticket through Flightix. BAD BAD BAD. I got my tickets booked for a decent and affordable rate when compared to the rest. We also ensure all reviews are published without moderation. Dear Jennifer,thank you for taking the time to make a review.I am sorry to hear that your online check-in did not work properly.For any questions regarding the online check-in procedure our clients can always contact our customer support, they are glad to help and clarify all issues for you.We are are reachable via e-mail for our customers with basic service pack and usually reply within 24 hours.If you booked a premium service pack you can also reach us via phone if problems should occur.For urgent cases with departure within the next 24 hours, please find our emergency hotline on the website./Mona,Flighttix.de, At beginning after 2 weeks after buying tickets Flighttix cancelled our flight. Airline, Bahn oder Hotelier) bei der Absage durch den Reisenden die Flugscheinkosten bzw. Not sure if that option is open for this claim. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-104240047', '');}, 'log_autolink_impression');flights etc all that often, but when I do, I check and re-check every last detail from planning right through to online check-in. Terrible and unprofessional service!! Der Reiseveranstalter bleibt auch nach der Kündigung durch den Reisenden verpflichtet, für die Rückbeförderung zu sorgen und muss dabei entstehende Mehrkosten übernehmen. easyJet oder Ryanair, müssen Reisende in jedem Fall bei den Kontodaten ihre BIC mit angeben und kleinere Verzögerungen in Kauf nehmen. Thereâs no cancellation fee and weâll refund your flight fare. Wenn der Anbieter die Leistung (z.B. für Ausflüge, die über den Veranstalter dazu gebucht wurden, aber nicht stattgefunden haben, kann der Reisende zurückverlangen. Later on they send an e-mail: they contacted the airline but they are not going to reimburse for the tickets when Air Italy's website clearly states that tickets will be reimbursed by the agency which have been purchased from !!! Now we are not able to fly anymore due to different reasons. Ansprechpartner ist auch hier der Veranstalter als Vertragspartner. For any questions regarding the confirmation of the booking please contact our customer service and they will clarify your requests./Mona,Flighttix.de, I don’t think I can recommend this Site coz this is the First time am Buying a Ticket and my Money has been Booked and I was told to wait for two weeks to get my Booking reference number and Ticket Number and Again I have tried all means to reach them to no Avail I even write them a Mail and they didn’t get back please I need a Number to call coz I need to make some corrections in my Son’s name......Please redembyour Reputation by getting in touch Asap. You effectively have two workable options at this point, 1) Assume that at the moment they are just so bad it will take ages to reply or do anything and wait more. NEVER again will I buy tickets through Flighttix.de. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. You didn't, did you? For details on how we use your information, please see our privacy policy. You can still reschedule or cancel your flight. Sie suchen nach einem Flug, Hotel oder Mietwagen? März 2020 und dem 30. Wer bereits unterwegs ist, kann seine Pauschalreise kündigen, wenn diese wegen außergewöhnlicher Umstände am Urlaubsort nicht mehr durchgeführt werden kann. „Flex-Tarife" gegen einen Aufpreis an. I will go after them with my lawyer. In Härtefällen können Reisende sich außerdem an die Beratungsstellen der Verbraucherzentrale oder die Schlichtungsstelle für den öffentlichen Personenverkehr (SÖP) wenden. I have another flight from Narita that was booked through another company, and unfortunately it is not possible for me to land in Haneda, which is more than 80km from Narita Airport. After 6 month they refunded the cancelled flight and charged 160,00 Euro as fee for nothing! Der Reisende stornierte am 1. Es ist deshalb ratsam, die Mitteilung über eine Fristsetzung nicht nur per E-Mail, sondern aus Beweisgründen auch schriftlich per Einschreiben zu verschicken. You have several options available to you if your flight hasn't been cancelled. I unfortunately could not take a flight which was not refundable.However according to EU law i am allowed for a airport taxes refund which would amount to about 40 euro back.However Flighttix states that for the service of paying back airport taxes they would charge 45 euro so I get nothing.This is the cheapest and most scandalous approach i have ever approached.DO NOT RECOMMEND THIS PORTAL TO ANYONE. They can be used for any Emirates flight or service either for yourself or your friends and family. Das Coronavirus verbreitete sich in Japan rasch, Ende Februar wurden z.B. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I think Flighttix handled the situation really good; communication was good (considering the crazy situation), and I have had tickets refunded without issues. Flighttix ist als Buchungsportal absolut NICHT zu empfehlen! Auch zusätzliche Kosten z.B. Its even 3 months and I am still waiting for an answer to get a voucher of 1.000 Euro for a cancelled flight due to corona virus. The other 3 booked from Flighttix has no answer yet from them despite several mails since september 2021 and last one on 17/01/23 A shame. Individuelle Ängste oder Sorge vor Ansteckung sind dagegen keine Gründe, bei denen eine Versicherung einspringt. Eine Reisewarnung des Auswärtigen Amts* gilt in der Regel als Indiz für das Vorliegen außergewöhnlicher Umstände. DON'T BOOK WITH THEM!! They have some reviews on Trustpilot and they overall seem no better or worse than other legitimate 3rd party sites. Here are 8 tips for writing great reviews. !They just sent me an automated email stating that their reply time is 21 WORKING DAYS!!!! The flights I am looking at are $250/person cheaper. Flug und Hotel) stornieren. Now we are not able to fly anymore due to different reasons. I an still waiting my refund from Corona situation,United company send me a confirm that this agency received money back but they are still holding. Das Landgericht München I war davon ausgegangen, dass die Situation zum Zeitpunkt der Stornierung entscheidend ist. For example, if your original booking was for London in Economy Class, you can rebook it for Amsterdam in Economy Class in the same booking class for no extra charge. After 6 month they refunded the cancelled flight and charged 160,00 Euro as fee for nothing! We also ensure all reviews are published without moderation. Leere Hallen am Flughafen: Wegen Corona wurden zeitweise viele Reisen abgesagt, Topziel Mallorca: Pauschalreisen kann man nur unter bestimmten Voraussetzungen kostenfrei stornieren, Infos über Einreisebestimmungen und Reisewarnungen weltweit, wenn die Airline den Ticketpreis nicht erstattet. The airline offered to change the flight plan to a better one after authorization by Flighttix. from them. Unfortunately, my flight to Tel Aviv was canceled due to the corona virus. Die Kernaufgabe der SÖP ist die außergerichtliche Streitbeilegung zwischen Reisenden und Unternehmen, also auch Fluggesellschaften. Urlauber bekommen bei Anwendung des deutschen Rechts Geld zurück, wenn der Anbieter die Leistung nicht erbringen kann. Total rip off and fraud website - do not book here!They don't answer any email or phone call! Eine kostenfreie Stornierung ist nur möglich, wenn bei einer Reise die Anreise oder Durchführung durch unvermeidbare, außergewöhnliche Umstände erheblich beeinträchtigt wird. I used economy car rentals which was a disaster!!!!!!! Zwar können Reisende freiwillig einen Gutschein des Veranstalters annehmen, eine Verpflichtung hierzu besteht allerdings nicht. Your ticket options Review the options below to see how we are extending ticket validity for any bookings that have been affected by COVID-19. Infos, was Sie tun können, wenn die Airline den Ticketpreis nicht erstattet, finden Sie hier. Anyone can write a Trustpilot review. You can also reschedule or cancel your booking. Es empfiehlt sich daher, zunächst Rücksprache mit dem Veranstalter zu halten. Gerne ist Ihnen Gate1.at dabei behilflich, das passende Angebot für Sie zu finden! März gebucht werden. I will never use them again. They have some reviews on Trustpilot and they overall seem no better or worse than other legitimate 3rd party sites. "Also, legal proceedings are quickly very costly, unless they can be handled in a small claims court. 1. Anyone can write a Trustpilot review. You can keep your booking and look out for updates on the situation at your destination. aus Angst vor Corona, sieht die Lage schon wieder anders aus. My name was wrong in the ticket, I had troubles embarking. I must give 1 star because I cannot give a negative rate. !Airline change fee = 03rd party flight companies are cashing in. Hier lohnt sich ein genauer Blick in die Versicherungsbedingungen. : +49 89 76 76 76) wenden. However, Flighttitx refused.Never ever again I will book a flight via Flighttix and I advice everyone not to. Are we really suggesting that every passenger who booked before the change was announced is entitled to a refund? I will go after them with my lawyer. Terrible experience. I definitely will recommend flighttix! Companies can ask for reviews via automatic invitations. Corona sei kein allgemeines Lebensrisiko des Reisenden, so die obersten europäischen Richter. Ja. There is a big difference. Then it's time to contact my card provider. Den Beweis hierfür muss der Reisende erbringen. Buy now or later? Never answer the phone and email. Einige Reiserücktrittsversicherungen enthalten Klauseln, die Krankheiten, die von der WHO als Pandemie eingestuft werden, vom Versicherungsschutz ausschließen. It's the first time I am using it. © 2023 The Emirates Group. On site, guests can enjoy ski-t. DO NOT BOOK ANYTHING WITH Flighttix.it / Flighttix.de / Tix.nl!!!! People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Für jede Reise muss aber konkret geprüft werden, ob zum Zeitpunkt der Stornierung mit hinreichender Wahrscheinlichkeit absehbar ist, dass solche Umstände vorliegen. If the itinerary on your original booking did not include Dubai, then you are only able to change your flight for a similar itinerary that does not include Dubai. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-104239079', '');}, 'log_autolink_impression');flight will have left by then, is not a problem of Aeroflot. Aviatrix, I agree. I just got SCAMMED out of more than 1000 USD. Eine kostenfreie Stornierung ist nur möglich, wenn bei einer Reise die Anreise oder Durchführung durch unvermeidbare, außergewöhnliche Umstände erheblich beeinträchtigt wird.
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