We encrypt both your personal details and payment information via SSL during transfer from your computer to our server. Please make sure you spell it correctly. Do you need individual information on receiving your tickets or has your event been cancelled or postponed? You can find more information about booking on our website in the section "Firmenkunden und Gruppen". Children/ youth under the age of 16 will only be admitted if accompanied by a parent, guardian or legal guardian. 6. If the name is short, but still abbreviated, please contact our customer service.To get to the contact form, please click on the button “This answer was not helpful”. You will receive a password generated by us, delivered to this e-mail address.Of course, you can also use quick registration to benefit from all the advantages offered by My EVENTIM, to view your order there or change your customer details for future orders. If you bought your tickets for Dillon or Jack Johnson on www.tickets.de, please contact us at the e-mail address [email protected]. Tickets for musicals, concerts, theaters, operas and much ... - Eventim.no You will find this in your order confirmation. For clarification of questions regarding your invoice or installment purchase, please contact Klarna directly. You can enter your voucher number in the voucher code field and have the details of your event promoter voucher displayed. Information about your purchase can be found here. The tickets are only available as EVENTIM.Pass. I have questions about EVENTIM.Pass for Beyoncé events. If you click the link earlier, please refresh the web page shortly before the event.Which devices can I use for EVENTIM.Streaming?You can use EVENTIM.Streaming with your smartphone, laptop, PC, tablet or smart TV.Can I watch the broadcast on my TV?If you have a smart TV, you can use the URL shown on your digital ticket to access EVENTIM.Streaming. Here you can also register for My EVENTIM. 3-D Secure turns your credit card into a completely secure means of making payments online. If you have not received an order confirmation from us, you can sign up at MY EVENTIM and call up your transacted orders under My orders.You can also check the e-mail address you have entered in the Personal data section to ensure that you will receive future order confirmations from us. You can select ticketdirect when purchasing a ticket for certain events. the content and the quality in sound and vision of the broadcast.How do I receive my access link? The voucher code is not accepted, why is that?The voucher code GW2022 is only applicable for selected events and must be entered in the shopping cart in our Google Partner Shop. How can I have my promoter voucher paid out?Please note that the respective promoter is responsible for the refund. I have questions about EVENTIM.Pass for Madonna events. With EVENTIM.Pass, you receive and manage your tickets purely digitally. You will receive a link by e-mail with which you can reset your password. If you want to forward or resell other tickets, please contact the respective customer service. This type of ticket is intended to combat the so-called "secondary ticket market" and the overpriced resale of tickets. Further information can be obtained from your bank. A few days before the event, tickets can be forwarded to other EVENTIM accounts. Select the desired voucher value, the required number of vouchers and the voucher type:Online voucher: • You can choose whether you want the online voucher to be sent to your own e-mail address or that of the recipient during the ordering process. Or choose an exclusive Meet & Greet Package to meet your star up close. After completing your order, you will receive an order confirmation e-mail which states all the details of your order.I have been offered tickets by a friend or acquaintance. There are no additional costs for you as the seller. For this purpose, EVENTIM offers a service in the form of a payout request form. Also if you ordered Tickets lost in the Mail, sent Eventim these new, if you after seven days with the Eventim customer service contact, in writing, a Declaration of Loss signed. You will receive a link by e-mail, with which you can reset your password. Please then choose your desired tickets and follow the ordering process in our webshop. Can I also add my EVENTIM.Pass ticket to my Wallet? I have questions about admission to Metallica events.I have questions about admission to Metallica events. I have questions about the purchase for Madonna tickets. For further information, please refer to the homepages of the organiser or venue.Click here if you have further questions about Rammstein. You will find this in your order confirmation. To create a MyEventim account, please follow the steps below:1. How can I buy tickets for Rammstein on fanSALE? Clicking on a seat marks it with a cross, and it appears in your selection list below the main window. The credit card holder is assigned a secret password, which means that only they can make payments with the card. Further instructions on how to transfer tickets can be found here.To transfer tickets, you need access to the e-mail address you used when making your purchase. You then use this password for future purchases using 3-D Secure credit card payment. How does the purchasing process work at EVENTIM.Pass? Then I received a letter in the mail from Eventim stating I owed the money. Please note: Screenshots of the barcode will not be captured upon entry. No internet connection is needed if you have already saved your mobile tickets in your phone’s wallet, however. A power of attorney will not be accepted.Please note that there may be significant waiting times for on-site re-personalisation. In this case, make sure that the system time of your smartphone is set to automatic. 7. A personalised ticket is a ticket on which the name of the customer or visitor is printed. Tickets can sometimes become available to access. I have questions about the purchase of Rammstein tickets. How can I transfer my personalised Rammstein tickets to another person? Handlungshinweise, wenn Ihre Eventim-Karten noch nicht angekommen sind. Where wheelchair spaces are offered by the promoter, you will find them in the Best Seat section of the event page.Please contact our ticket hotline if you cannot find a wheelchair space in your preferred seating area:Phone: 0421/353638.You can reach our ticket hotline from Monday to Friday between 9 a.m. and 6 p.m. As a rule, we only offer seat selection via Seating Plan for events with numbered seating or several different seating areas.For all other cases please use our standard “Best Seat” option, and our system will automatically allocate you the best available seats in the selected price category at the time of your order. It is available from Mon-Sat from 09:00 to 18:00 on 01806-570070 (0.20 €/call incl. If, however, you wish to upgrade a reduced ticket, you can usually pay the difference at the evening box office. It contains a link for you to conveniently download and print out the invoice.You can also call up the invoice at any time in My EVENTIM. If the promoter has instructed us to receive refund requests on his behalf and forward them to him for processing, you can use the form provided on eventim.de here.To initiate a payout request, you need a valid IBAN and an EVENTIM customer account. • You can also choose to add “gift packaging” in the “shopping cart” area. Any booking made within the last 24 hours will be taken into account when calculating the voucher amount. If you do not have access, please contact our customer service via our contact form. All events; All cities; Close menu All events. The EVENTIM.App is your ticket store on the go. You will receive a booking confirmation and your new tickets immediately by e-mail.- Please print out the new ticket and bring it and also the original ticket to the event on the day of the event. “How can I buy tickets for Rammstein on fanSALE”, Data protection (new version since 09.03.2023). However, they are not always available for all shipping methods. Moved to Eventim Apollo, Hammersmith: O2 Academy Brixton: 01/08/2023: Ready: Romesh Ranganathan: Hustle: Brighton Dome: 26/04 . Do you know about our ticketalarm? Es handelt sich hierbei also um eine termingebundene Veranstaltung bzw. Menu. At fanSALE.de you can search for your desired Rammstein event from 01.12.2022. ago I'm also going to the Coventry show and haven't received tickets yet. You will then be automatically redirected to the login area. Coventry gig - Eventim Tickets : r/Rammstein - Reddit To facilitate your ordering process on eventim.de, we can combine several vouchers (which were ordered online) into one voucher. Click here if you have further questions about Madonna. 5. Enter an e-mail address and a password and tap on "Register".6. We will notify you by e-mail as soon as advance ticket sales start. The ticket contains the name of the previous owner. Premium packages let you enjoy the best view from first-class seats or business seats. Status: 13.09.2021, 10:30 a.m. We will determine the nature of the problem, and if your tickets are replaceable, instruct you as to where and when to pick up your replacement tickets. My tickets have not arrived yet. Any resale via other platforms violates the STB you agreed to during your purchase. - Please note: Please bring the 3G proofs in digital form as well as a valid photo ID. What if I redeem a promoter voucher of e.g. Simply click on “Back to Shop” while in the shopping cart to continue shopping. Eventim.nl - Tickets for concerts, musicals, festivals & more Have you paid too little?If you have paid too little, you can simply make another transfer with the same payment information to pay the balance.Have you paid too much?If you have transferred too much, the overpaid money will be automatically refunded to you within 5-7 banking days. If you do not inform us of this, there will be problems with the delivery of your tickets.Therefore, please click on the arrow for country selection: If you have chosen the shipping method standard delivery, the delivery will take place within 2 to 3 working days (Monday to Saturday, public holidays excluded) after conclusion of the contract or, in case of prepayment, after successful debiting of the customer's payment account with the full payment amount.If you select the express delivery option, orders received by us by 2 p.m. Monday to Friday will be delivered on the next working day after conclusion of the contract or, in the case of advance payment, after the full payment amount has been successfully debited from the customer's payment account.In some cases (e.g. EVENTIM | Buy Original Tickets for Concerts, Sports and More For access to your tickets open your EVENTIM.app and tap on your Beyoncé order in the "My Events" section. EVENTIM takes the protection of your personal data very seriously. Gift vouchers are available in our webshop at values between €10 and €250. If an event, price level or ticket type is 'Not currently available' then all tickets in that category have been sold. Please attach the relevant evidence as an attachment. Next, you need to give EVENTIM.Light the right to access your page. All of United Kingdom. You will therefore be asked to enter the names of all visitors in the order process. Click here if you have further questions about Metallica. To choose this option, select Collect Tickets as the desired delivery method in the Shipping section, located at the bottom of the shopping cart. In the app you can extend payment terms and pause the invoice in case of problems. Through your digital ticket purchased at eventim.de, you receive an exclusive access link. Yes, discounts are available for groups of 11 or more people. • The voucher is delivered to you or the recipient by post. This allows you to purchase tickets up until shortly before the event. Keep your ticket protected from moisture and dirt. 1 [deleted] • 4 mo. Resale via fanSALE prevents both the sale of overpriced tickets as well as the sale of counterfeits. Avoid using economy mode or streaky inkjet printouts. Please note that admission staff will carry out identity checks on site. EVENTIM does not reprint and resend tickets or replace them in any of the cases mentioned above. The app itself can be downloaded for free from the App Store or Google Play. How can I retrieve my EVENTIM.Pass tickets for Metallica? There are discounts for children, students, seniors or persons with disabilities.Whether there are tickets at a reduced price for the event of your choice is shown to you in the web shop on the corresponding page. You can see the location of the seats using the venue seating plan provided at the event. In the shopping cart, enter the 16-digit voucher number (without spaces) in the “Voucher Code” field under “Redeem Voucher”. You will then see a detailed view in which you can select individual new seats. I have questions about EVENTIM.Pass for Metallica events. VIP tickets can be booked by standard shipping or as ticketdirect. You can enter your voucher number in the voucher code field and have the details of your promoter voucher displayed. Experience has shown this check is more likely to be failed by younger customers – because the credit agencies do not (yet) have access to their data, for example. Please understand that we currently do not inform you about the receipt of your shipment.For return shipments by registered mail, you can check the shipment status with your shipping service provider.Here you will find the most common sites: DHL, UPS, DPD, Hermes. Where are my tickets? You will be informed about this by e-mail.Click here if you have further questions about Madonna. In this case, make sure that the system time of your smartphone is set to automatic. We do not sell tickets for people with disabilities and wheelchair users for Madonna events. Please use the form provided on eventim.de. Please also make sure that you meet the conditions necessary for the reduction level you have booked (e.g. Reductions cannot be taken into account retroactively. The purchase process in our webshop is exactly the same as you know it from the other ticket types. 120€ for a new ticket of 100€? 3-4 weeks), as long as no case of infection is known at the event.Transmission and storage of the data are subject to the highest security requirements and are of course DSGVO-compliant. Please use the form provided on eventim.de. Please make sure that your smartphone is sufficiently charged. Simply follow the steps of the selling process. 7. At the beginning of each year, we will inform you about the current status of your loyalty bonus and credit last year’s bonus amount to your account. To do this, click on the plus button after each code entry. An eventim.de voucher allows the recipient of the gift to choose among more than 200,000 events each year. For quick and easy communication with Klarna customer service, you can chat with Klarna via the Klarna app and in the desktop app, log in here. Individual VIP Ticket-holders receive extraordinary merchandise items, such as a tour pass, signed artwork or VIP lanyard.You can find the exact details of which services your Special Ticket entitles you to in the product description for the event.An overview of which Special Tickets are available in the webshop can be found here. They will only be transmitted to the organizer and the health authorities for tracing chains of infection.At EVENTIM.CheckIn only the data ordered by the authorities for the event will be collected and your data will be deleted after the required storage period (currently approx. More and more banks are using this procedure. You can call up the form for reverse transaction here. The details of any system of ticket personalisation are determined by the promoter. As a rule, we cannot provide any details about the event schedule, since we do not have access to this information.For further details on the event, please consult the internet and promoter and fan pages. Make sure all data is entered correctly.To resell tickets, you need access to the e-mail address you used when making your purchase. Local authorities or the event promoters can stipulate special requirements for each concert in the scope of the Youth Protection Act.As an advance booking office, we are generally not privy to this information, and so we unfortunately cannot guarantee that minors will be admitted without the accompaniment of a legal guardian.In case of any doubt, please contact your event location to find out which rules apply to you and your children for your chosen event. Sie können nun unter "mein Eventim" den Bearbeitungsstand Ihrer Bestellung einsehen. In general, the return of your tickets takes place at the advance booking office where they were also purchased.If you are unsure at which advance booking office you purchased the tickets, you can retrieve the advance booking office via this form after entering your barcodes.If your advance booking office is permanently closed, please use this form to request a reversal. Then start a new booking process and enter the two remaining promotion codes to rebook. A prerequisite is of course that there is still enough time before the event. Can I redeem several promoter vouchers in one order?Yes, you can redeem multiple voucher codes. Eventim Widerruf: Können Sie Tickets stornieren oder umtauschen? If you have a personalised ticket, please enter your order number (9-11 digits) in the input field below in the next step. In the regular presale, Fanclub- customers can buy four (4) additional tickets per customer and show. Can I take a screenshot of my EVENTIM.Pass ticket and will I be admitted to the event with this screenshot? The event is carried out by the promoter, who also issues the tickets. Tickets for Madonna concerts have been available from EVENTIM since 20.01.2023, 10 am. We operate exclusively as an advanced booking office for tickets and cannot issue backstage passes or press tickets.Please contact either the tour management or the local promoter. If the Buyer has not received the Tickets seven (7) days before the Event or Package, the Buyer should contact Eventim, unless its concerns a last-minute purchase. #EinHerzFürKünstlerWe support the organizers' commitment to maintaining the cultural offerings in Germany.In our Headliner magazine and in our webshop you can find out more about this. If you have not received an e-mail, please check the spam folder of your e-mail account and make sure that the spelling of your e-mail address is correct.If you are unable to login to EVENTIM.App because you receive an error message or the login window is not displayed correctly, this could be due to the date and time settings on your cell phone. No, the ticket can only be called up and is valid in the EVENTIM.App. Gift Cards Sell Tickets Live Streams. Tickets for concerts, gigs, festivals, comedy & more | Eventim UK The delivery time is 5 - 10 days.What do I do in the event of a return?In case of a return, please contact our customer service via our contact form.Please note that changes to the event date do not entitle you to an extraordinary return of the T-shirt. If the tickets were originally purchased via our webshop or a partner website, the original purchaser of the ticket will find the event promoter’s conditions in their confirmation e-mail. The points will be credited to your account a few days after booking. Reserved parking spaces and separate entrances ensure a true VIP feeling.With an Early Entry VIP Package, you arrive at the venue before everyone else. How does the purchasing process work at EVENTIM.Pass? For example, if you would like to rebook four tickets but there are only groups of two available, first rebook two tickets. Have you entered all tickets? Do I have to pay a fee for the payout of the organizer voucher?The payout of the promoter voucher is free of charge for you, there are no fees. You will then be automatically redirected to the login area. Click here if you have further questions about Rammstein. Did you use the wrong payment information?Klarna cannot assign a payment with an incorrect purpose to your invoice. Emailed Eventim customer service last week and they explained that my tickets are just about ready to be dispatched - if not already have been (I'm not really convinced though). Then scroll all the way down and tap on "Legal information". How many tickets can I buy? Only the EVENTIM.Pass entitles you to admission - there are no physical tickets!Click here, if you have further questions about Beyoncé. First, your personal event calendar is displayed. Unfortunately, we cannot give any information about the duration of an event, mostly since this is often not known in advance, especially for concerts. Bei termingebundenen Käufen, in dem Fall Tickets für ein bestimmtes Event, kann das Widerrufsrecht nicht eingesetzt werden. A handling fee of 10 EUR will be charged for each ticket which is to be paid by you as the new ticket holder. In the next step, please enter your order number (9-11 digits) in the input field below. An overview of shipping costs, which may vary depending on the chosen event and preferred shipping method, can be found at the Shipping stage of the ordering process. You can find more information on this in our data protection information. If you live outside of Germany, it is necessary that you indicate this in the order process. insurance conditions of ERGO travel insurance. Until then, they remain valid.TicketDirect (Print at home):Once you have completed our online reversal form and requested reversal, your TicketDirects are submitted for reversal.I have sent in my tickets. Screenshots for admission to Metallica events are therefore not valid and you will not be admitted. We also recommend that you register for an individual newsletter and ticketalarm. For more information see here. Alternatively, you can also find this code in My EVENTIM.If you are required to pick up your tickets at a collection point chosen by the promoter, and not from the box office, you will be notified of this either in your order summary or after ordering, in My EVENTIM and in your confirmation e-mail. This is not valid as an admission ticket. Tickets for Metallica concerts have been available at EVENTIM since 02.12.22, 9am. The purchase process in our webshop is exactly the same as you know it from the other ticket types. With EVENTIM.Pass, you receive and manage your tickets purely digitally. Print your ticketdirect on plain white A4 paper. When and where will the concerts take place? Since the ticket sales platform www.tickets.de was discontinued on Febuary 28th, we will gladly take over the customer service for you. 8. I did not get tickets during regular presale.If you did not manage to purchase tickets during the regular presale, you can only buy tickets from other buyers on fanSALE. Persons with these tickets will not be granted access due to violation of our STB.Even if you are offered tickets by friends or acquaintances, they need to transfer their tickets on to you via our ticket marketplace fanSALE. The app can be downloaded for free in the App Store or Google Play.Can I store my EVENTIM.Pass Ticket in my Wallet?No, the ticket can only be called up and is valid in the EVENTIM.App.This is how you retrieve your ticket(s).Click here, if you have further questions about Beyoncé. Your tickets will only be accessible via your EVENTIM.App on your smartphone. VIP tickets can be booked by standard shipping. You can also purchase tickets at your local booking office. Any selected seats are bordered in black. If you selected standard mail and do not receive your tickets within 2 business days of your event please get in touch. Although the issuing of promoter vouchers for cancelled or rescheduled events due to the COVID-19 pandemic ended on January 1st, 2022, the promoter vouchers already issued can still be used and redeemed. What are the admission conditions and what do I have to show? I have submitted an application, when can I expect payment?Further processing will be done by the promoter and usually within 10 working days. It is however possible that tickets for certain events won’t be sold in our ticket shop. In this case you will receive a link by e-mail, with which you can reset your password. There, you can first search for your desired event in the upper section of the page and then be guided through the ordering process.You can purchase tickets by telephone via our ticket hotline. 5. Please check your bank statements to see if you have already received a refund from Klarna. Can I also have the promoter voucher paid out in cash?Since January 1st, 2022 it is possible to have the voucher value paid out in cash by the promoter. View all dates and book your ticket.Click here if you have further questions about Metallica.
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